Hong Kong Directory

Fair Agency

Address: 5/F Connaught Harbourfront House, 35 Connaught Road West, Sheung Wan, Hong Kong
Phone number: +852 3568 6858
Website: www.fairagency.org
Facebook: FairAgency

Helper Place

Address: Sunray Industrial Centre, Room Q, Unit 4, 2/F, 610 Cha Kwo Ling Rd, Yau Tong, Hong Kong
Website: www.helperplace.com 
Phone number: +852 3468 8262
Facebook: helperplace

Maid for you

Address: 5th floor, United Centre, Office 77, 95 Queensway, Admiralty, Hong Kong
Website: maidforyou.com.hk
Phone number: +852 2885 9558
Facebook: MaidForYouDomesticHelp

Helper Choice

Helper Choice is an ethical platform connecting employers and domestic workers in Hong Kong and Singapore.
G/F, 511 Queen’s Rd W, Sai Ying Pun, Hong Kong
Phone number: +852 5803 1748
Facebook: helperchoice

Public Health Care

*If you are experiencing a health emergency call 999 for an Ambulance or attend your nearest public hospital Emergency Department. 

The Hospital Authority manages public hospitals and institutions and specialist out-patient and general out-patient clinics. A map and listing of all clinics and hospitals in Hong Kong can be found here.

Breast Health

Public Woman Health Clinics

The government Woman Health Service offers breast cancer screening assessments and mammograms. If you are older than 44, you might be eligible for discounted mammograms ($535 HKD). Go to this link to find out more about the Woman Health Clinics, check your risk of getting breast cancer, and see if you qualify for subsided mammograms:

https://www.fhs.gov.hk/english/centre_det/cent_pwhs/cent_pwhs.html

The Hong Kong Breast Cancer Foundation Breast Health Centre provides a breast cancer screening programme. Women identified to be at high risk have access to subsided mammograms.

Website: https://www.hkbcf.org/en/

Phone number: +852 3143 7333

Cervical Cancer Screening 

Maternal and Child Health clinics

If you would like to have a pap smear to be tested for cervical cancer or precancerous changes, use this link to access the nearest government clinic for low-cost tests.  https://www.cervicalscreening.gov.hk/en/serviceproviders.html

The cost is only $100 HKD.

Dental Care

Government Dental Clinics

These clinics provide emergency dental care but are limited to pain relief and extraction. Here is a list of their locations:

https://www.dh.gov.hk/english/tele/tele_chc/tele_chc_dcgps.html

Other dental clinics in Hong Kong:

Caritas offers affordable dental care at 6 clinics across HK.  Their contact details can be found here: https://www.caritas.org.hk/en/service/clinic

A Domestic Workers Corner facebook page also lists some affordable dental clinics here: Crowdsourced resource of dental clinics.

Pregnancy

Pathfinders assists pregnant migrant mothers in Hong Kong. The organisation’s services include child protection, mothers’ protection, counselling, shelter, food, access to health, access to education and access to legal support.

Website: https://www.pathfinders.org.hk/en/

Telephone: +852 5500 5486

Client Hotline: +852 5190 4886

Email: info@pathfinders.org.hk

 

HELP for Domestic Workers

HELP for Domestic Workers provides free legal advice and assistance on employment, immigration and human rights issues to domestic workers in Hong Kong.

Mission for Migrant Workers

Mission for Migrant Workers provides case guidance and assistance to migrant workers. They provide emergency shelter service through The Bethune House Migrant Women’s Refuge. Bethune House is a registered charitable institution under the companies ordinance in Hong Kong. It provides charitable assistance and social counseling to needy migrant workers and their families.

Association of Indonesian Migrant Workers

The Association of Indonesian Migrant Workers in Hong Kong offers paralegal counselling, emotional counselling and a hotline service. It can refer workers in need to Bethune House.

Justice without Borders 

Justice without Borders supports victims of human trafficking and labour exploitation such as overcharging of agency fees, salary disagreements, bad working conditions, illegal deployment, and abuse in seeking compensation against their abusers, even after they return home. 

You want to keep good mental health

The organisation listed here do NOT provide one-to-one counseling. But they give information about managing your emotions, understanding mental health and assessing your own situation.

Mind HK

Mind HK provides mental health information and resources. They created resources for domestic workers on managing mental health and anxiety around Covid-19, available in English, Bahasa Indonesia and Tagalog. They also offer quarantine mental health tips in English, Bahasa Indonesia and Tagalog. They don’t provide one-to-one counselling sessions.

Website: Mind HK

You want to access FREE one-to-one counselling sessions

Organisations listed here provide FREE one-to-one counselling sessions. If you have been struggling mentally for a few weeks now (for example feeling very sad, depressed and/or anxious), it’s helpful to have professional  counselling (one to one session with a psychologist). If you are an Uplifters student, please do not hesitate to contact your Team Leader as well.

HELP for Domestic Workers

HELP for Domestic workers offers free group support and one-on-one counselling. If you need one-to-one counselling sessions either in-person or online, please fill in this form to sign up for their MeHeal Programme.

Hong Kong Red Cross

The Hong Kong Red Cross’s ‘Shall we Talk’ program provides psychological support to people who suffer from emotional distress due to the Covid-19 pandemic. 

Please fill in this form to make an appointment or send them a Whatsapp message at  5164 5040.  Their staff will be in touch to confirm your booking once you submit the form with all necessary information.

Social Welfare Department

The Social Welfare Department of the Hong Kong Government provides hotline services that offer counselling, support and advice and arrange appropriate follow up services for those in need. Please call their SWD Hotline at 2343 2255. Social workers are on duty from 9:00 am to 5:00 pm on Mondays to Fridays and from 9:00 am to 12:00 noon on Saturdays. 

Website : Social Welfare Department

RainLily

RainLily’s SafeChat service provides online support and counselling to those who experienced sexual violence.  You can reach them in various ways. Call them at 23755322, Whats app them at 6730 1892, scan the QR code on their website to chat on Instagram, email them at safechat@rainlily.org.hk or fill in the form on their website.

ReSources: The Counselling Center

ReSources provides affordable counselling services (HK$60 for the first two sessions). Follow up sessions will be charged based on your household income on a non-profit basis. Call 2523 8979.

 

You feel you need urgent help

If you are having suicidal thoughts or feel like harming yourself, it’s better to call a dedicated hotline immediately. Do not wait until you can have counselling sessions.  If you are an Uplifters student, our Management Team will also be there for you. Let your Team Leader know and we will call you back immediately.

Emergency Services

In ANY emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 999. 

Caritas Family Crisis Support Centre 24-hour crisis hotline: 18288

Social Welfare Department 24-Hotline: 2343 2255

The Samaritans of Hong Kong

The Samaritans of Hong Kong provides 24-hour suicide hotline service. If you feel suicidal and need emotional support, please call their multilingual suicide prevention hotline at 2896 0000.

Website: samaritans.org.hk

The Samaritans Befrienders Hong Kong 

The Samaritans Befrienders Hong Kong provides a hotline service run by a group of volunteers who provide emotional aid when you are in need. Call 2389 2222 for Cantonese and 2389 2223 for English. 24 hours for Cantonese, 6:30-10pm weekdays (excluding public holidays) for English. 

Website: www.sbhk.org.hk/index.php

CEASE Crisis Center

The 24 hour hotline is manned by registered social workers. They provide immediate risk assessment and counselling services to victims of sexual violence, domestic violence or other family crises. You can call them at 18281.

 

The persons who answer these helplines listen in total confidence, confidentiality, and without judgment, whatever your situation.

If you belong to a religious organization, you can also reach out to them as they often provide counseling services. The large majority of Uplifters students are based in Hong Kong and Singapore. We don’t have yet specific mental health partners to recommend elsewhere in the world.

If you feel that you need urgent mental health help because you feel like committing suicide or have a panic attack, for example, call the emergency line in the country where you live:

  • Hong Kong and Singapore: call 999
  • Dubai: call 988
  • Saudi Arabia: call 112

If you live in another country, you can find the list here.

These numbers will direct you to your country’s emergency services where a person will provide you with the assistance you need.

Please, let us know if you tried to reach out to one of these hotlines and it did not work so we can update our listing: hello@uplifters-edu.org.

Enrich HK

Enrich HK provides financial and empowerment education to migrant domestic workers.

Languages: Bahasa, English, Tagalog

Phone number: +852 56480990

Email: info@enrichhk.org/

Website: enrichhk.org

Facebook: enrichhk.org

 

H.O.P.E.

H.O.P.E. Support Service Centre for Ethnic Minorities supports and enhances the integration of ethnic minorities in Hong Kong society and to create an inclusive community that embraces cultural diversity and racial harmony. They offer Cantonese and English courses to non-Chinese Hong Kong residents.

Phone numbers: +852 2836 3598 ; +852 5188 8044 (Hotline)

Email: ethnic_centre@isshk.org

Website: www.isshk.org

Facebook: Isshopecentre

 

YMCA of Hong Kong

YMCA of Hong Kong has a variety of programmes for domestic workers, including computer training, baking, money management, and more.

Email: dh@ymcahk.org.hk

Website: www.ymcahk.org.hk 

Facebook: YmcaKursus

 

EmpowerU

EmpowerU is an educational and empowerment platform that provides workshops and training in a variety of subjects like personal health and wellness, law, business and finance, public speaking, science and nature appreciation, arts and literature.

Email: info@empoweru.io

Website: www.empoweru.io

Facebook: EmpowerUHK

 

Christian Action

Christian Action offers vocational classes for domestic workers, with subjects including English & Chinese language, financial literacy, and computer use. They have training centres in multiple locations.

Languages: Bahasa, English, Sinhala, Tagalog

Phone number: +852 2739 6193

Website: www.christian-action.org.hk/en/

Email: domhelp@christian-action.org

 

Caritas Asian Migrant Project

Asian Migrant Workers Social Service Project is a non-government subsidised project serving migrant workers from the Southeast Asian countries. They provide social inclusion programmes and crisis intervention services for migrant workers.

Phone number: +852 5497 2899

Website: cd.caritas.org.hk/amp_eng.htm

Email: cdamp@caritassws.org.hk

Singapore Directory

We are Caring

Address: 304 Orchard road, Lucky Plaza #02-06, Singapore 238863
Tel: +65.3163.4636
Email: support@wearecaring.com
Website:  wearecaring.com
Facebook: wearecaringsg

Anisya

Phone number: +65 9614 3082
Email: support@anisya.com
Website: www.anisya.com
Facebook: Anisyawebsite

Helper Choice

Helper Choice is an ethical platform connecting employers and domestic workers in Hong Kong and Singapore.
G/F, 511 Queen’s Rd W, Sai Ying Pun, Hong Kong
Phone number: +852 5803 1748
Facebook:Helperchoice

*If you are experiencing a medical emergency call an Emergency Medical Service Ambulance on 995, or go to your nearest government hospital Emergency Department.

Healthcare:

If you are experiencing health symptoms talk to your employer and ask them to organise for you to see a GP.  Your employer can choose which clinic you attend.  Your employer should pay for doctor’s appointments, diagnostic tests, and treatment and medications.  For example, if you have a fever and a sore throat, your employer should pay for a GP appointment and any medicine you are prescribed. 

Your employer does not need to pay for general checkups, preventative care, or medication not prescribed by a doctor.

You are allowed to make your own appointments for these services.  

Dental Care:

Employers must cover the cost of a tooth extraction if a dentist says it is necessary.  

There are 2 government dental hospitals: 

National University Center for Oral Health Singapore

https://www.nucohs.com.sg/Pages/home.aspx

National Dental Centre Singapore

https://www.ndcs.com.sg/There is an Undergraduate Dental Clinic (SMILE) staffed by final year dental students that may be able to offer cheaper treatment.  Contact them at Smileclinic@nus.edu.sg

Humanitarian Organization for Migration Economics (HOME)

Humanitarian Organization for Migration Economics (HOME) provides employment advice, legal aid, financial assistance, and medical service. They operate a number of specialized help desks for both domestic and non-domestic workers seeking assistance. Domestic workers who have been a victim of abuse, exploitation and human rights violation can contact this charity group for help.

Community Justice Centre

The Community Justice Centre provides legal support to workers or persons who are struggling to put up their cases in court but cannot afford a lawyer.

Centre for Domestic Employees

The Centre for Domestic Employees provides advisory services on employment issues and free legal clinics through its partners. They offer programmes and activities to promote social acceptance and integration. 

You want to access FREE (or affordable) one-to-one counselling sessions

Organisations listed here provide FREE one-to-one counselling sessions. If you have been struggling mentally for a few weeks now (for example feeling very sad, depressed and/or anxious), it’s helpful to have professional  counselling (one to one session with a psychologist). If you are an Uplifters student, please do not hesitate to contact your Team Leader as well.

Foreign Domestic Worker Association for Social Support and Training (FAST)

FAST provides social support for domestic workers with counseling and befriending services. Please call their 24-hour Helpline at 1800 339 4357. 

If you are feeling depressed or have concerns over aspects of your employment, and welfare, please book a time on their website to seek counseling and advice from their counseling teams. The Sunday sessions run between 11:00 am and 5:00 pm.

Association of Women for Action and Research (AWARE)

AWARE’s Women’s Helpline provides women with assistance about various concerns, offering empathy, support, information and encouragement. They provide affordable, fee-based one-to-one counselling sessions.  Please make an appointment via their hotline below. 

Please call them at 1800 777 5555 from Monday to Friday, 10 am – 6 pm. 

If you or someone you know has faced sexual assault or harassment, you may also reach out to them through their Sexual Assault Care Centre (SACC) Helpline at 6779 0282 (Monday to Friday, 10 am – 6 pm except public holidays). 

Website: www.aware.org.sg

Silver ribbon (Singapore)

Silver Ribbon offers free counselling sessions in person, over the phone or via zoom. Please make an appointment by filling in the online form on their website. 

You feel you need urgent help

If you are having suicidal thoughts or feel like harming yourself, it’s better to call a dedicated hotline immediately. Do not wait until you can have counselling sessions.  If you are an Uplifters student, our Management Team will also be there for you. Let your Team Leader know and we will call you back immediately.

Emergency Services:

In ANY emergency situation, you can contact the Police Emergency by calling 999 and The Singapore Civil Defence Force (SCDF) Ambulance and Fire Service by calling 995. 

Samaritans of Singapore

The Samaritans of Singapore provides emotional support and befriending to those who are despairing, discouraged or distressed. Please call their 24-hour hotline at 1-767 or 1800 221 4444. For those who prefer to write in via email, please send an email to pat@sos.org.sg. A 24/7 online chat function is also available on their website. 

Website: www.sos.org.sg

National CARE Hotline

The hotline was set up by the government of Singapore to provide psychological first aid and emotional support to those who need it during the Covid-19 crisis. Please call their hotline at 1800 202 6868, from 8 am-12 am daily. 

Institute of Mental Health

The Institute of Mental Health operates a 24 / 7 hotline. Please call them at +65 6389 2222. 

Humanitarian Organization for Migration Economics (HOME)

HOME operates a number of specialised helpdesks for all migrant workers seeking assistance. Trained caseworkers and volunteers can offer advice on your rights or options on different matters. You can contact their hotline at +65 9787 3122 via WhatsApp, Viber or SMS.

Website: https://www.home.org.sg

The persons who answer these helplines listen in total confidence, confidentiality, and without judgment, whatever your situation.

If you belong to a religious organization, you can also reach out to them as they often provide counseling services. The large majority of Uplifters students are based in Hong Kong and Singapore. We don’t have yet specific mental health partners to recommend elsewhere in the world.

If you feel that you need urgent mental health help because you feel like committing suicide or have a panic attack, for example, call the emergency line in the country where you live:

  • Hong Kong and Singapore: call 999
  • Dubai: call 988
  • Saudi Arabia: call 112

If you live in another country, you can find the list here.

These numbers will direct you to your country’s emergency services where a person will provide you with the assistance you need.

Please, let us know if you tried to reach out to one of these hotlines and it did not work so we can update our listing: hello@uplifters-edu.org.

Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant People

ACMI provides skill development courses such as English and Mandarin language, baking and cooking to domestic workers. Their ministry includes case management, skills development, community outreach and formation.

Phone number: +65 6801 7400

Email: ACMI@catholic.org.sg

Website: www.acmi.org.sg

Facebook: ACMI.Singapore

 

Bayanihan Singapore

Bayanihan Singapore provides skill training programmes such as aromatherapy, baking, cosmetology, computer fundamentals, taekwondo, guitar, voice and dancing.

Phone number: +65 6474 3700

Email: bayanihancentre@singnet.com.sg

Website: www.bayanihancentre.org.sg

Facebook: bayanihansocietysg

 

Aidha

Aidha provides courses on money management, how to start a business and basic grammar, listening and conversation skills. Courses start almost every month and are led by trained volunteer mentors.

Phone number: +65 9789 4041

Email:  info@aidha.org

Website: www.aidha.org

Facebook: aidha.org

 

Foreign Domestic Worker Association for Social Support and Training 

FAST provides vocational training to domestic workers. Their future employability training courses include specialist certificates in caregiving, health and pain management through reflexology, financial management and entrepreneurial programmes.

Phone number: +65 6509 1535

Email: contact@fast.org.sg

Website: www.fast.org.sg

 

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