Online programme for domestic workers and their employers

Baby Care

Baby Care provides skill-based education to domestic workers and their employers to help improve their knowledge as it relates to infant and toddler caretaking.

  • Completely Flexible – lessons are on your schedule
  • 100% Online: No in person meetings required
  • Separate access for both domestic workers and employers

Cost: US$99 for both modules.

Detailed Curriculum

The course is made of two modules:

Module 1

  • The baby needs
  • Products
  • Changing a diaper
  • Giving the baby a bath
  • Taking care of specific body parts (umbilical cord, eyes, ears, nose, nails)
  • Dressing the baby
  • Maintaining a healthy home environment and understanding family settings (siblings, twins, pets)
  • Recognising hunger cues
  • Support a breastfeeding mother and know how to store and prepare expressed breast-milk
  • Preparing a bottle of formula
  • Giving a bottle to the baby
  • Burping a baby
  • Cleaning and sterilising bottles, pacifiers and breast pump accessories
  • Weaning a baby off of milk
  • Be clear about your domestic worker’s duties and responsibilities
  • Establish healthy boundaries
  • Stay reassured; your children will not get confused about who is who!
  • Make your domestic worker an ally in your children’s development and education
  • Give clear guidelines in case of an emergency
  • Know how to react when your domestic worker doesn’t follow the house rules
  • How to be clear about your duties and responsibilities
  • Organise your work and have a professional attitude
  • Keep your employers informed about their children and in which situations to contact them urgently
  • How should you deal with child education as a caregiver?
  • Manage difficult situations and potential conflicts with your employer

Module 2

  • Best practices to establish a healthy routine for the baby, support his/her development and create good sleeping habits
  • The First Month
  • Between 1 to 3 months old
  • Between 4 to 7 months old
  • Between 8 to 12 months old
  • Specific risks at each stage of the baby’s development
  • How to prevent injuries
  • Safety Inspection Checklist
  • Safe sleeping positions
  • Carrying the baby safely
  • How to determine if you have an emergency
  • What is a first aid emergency?
  • In a first aid emergency, use the CHECK—CALL—CARE method
  • First Aid Kit

We know that life with a newborn is hectic, so you will be able to access the course for a year. It’s 100% flexible!

You and your domestic worker can connect when you both have time. At the end of each unit, a quiz and handout are provided.

Each module takes approximately 15 hours to complete and participants usually complete over two weeks.

Uplifters offers a unique course with dual-access for both the employer and domestic worker to help communicate expectations and ensure proper training for a domestic worker.

Hiring a domestic worker to care for your baby is a great option for childcare but it is not without its challenges. New parents need to be able to trust those responsible for taking care of the baby.

One of the biggest challenges parents face is building trust and ensuring their domestic worker fully understands their expectations.

FAQ

Two for One – Employers don’t have to pay extra to get access to the course. Both the employer and domestic worker get independent access to the course. Handouts at the end of each unit include key points and questions to help engage and improve employer and domestic worker relationships.

Completely Flexible – Our online course is entirely flexible! There are no scheduled meetings. Once purchased, you will be given access for a full year after starting the course. Providing you opportunities at every stage of your baby’s 1st year to have a refresher.

Online but not alone – Our team will make sure every domestic worker is progressing and completing her course while regularly checking on her. Both employer and domestic worker will also be given access to a private Facebook group to engage with other participants.

Daily booster – We also offer optional daily boosters throughout the course via our Facebook Chatbot, Robot Joy – helping keep students motivated.

Expert Content Crafted by Professionals – Our Baby Care course was created by Dr Blandine Prevost, a registered paediatrician, and Benedicte Le Caherec, a paediatric nurse who also has experience as a daycare centre director. The program follows the guidelines and the most current recommendations from the World Health Organization (WHO) and UNICEF.

Adapted to domestic workers – Our course can be easily accessed with the use of a simple smartphone. The course is easy to understand, with simple English vocabulary, and videos that are translated into both Tagalog (Filipino) and Bahasa (Indonesian). The content can be reviewed as often as needed until the domestic worker has a sound understanding of the material.

Assessing your domestic worker’s success – A certificate of completion will be delivered to domestic workers upon full completion of the course (module 1 and module 2) and passing the final online exam with at least 75% correct answers. (The course does not provide an accredited diploma)

100% satisfied or refunded – We are a non-profit organisation and our measure of success is impact. We aim for 100% satisfaction with our courses. If a student completes our course and is not satisfied, we are happy to provide a full refund up to 45 days after purchase.

The impact

90%

of domestic workers who participated think they now have good knowledge and skills related to baby care compared with 61% before the course.

88%

feel they know their employers’ expectations related to baby care compared with 67% before.
Impact survey on 51 migrant domestic workers who enrolled in ‘Baby Care’ online course from April 21 to March 22

WHAT THEy SAY ABOUT THIS PROGRAMME

“We highly recommend the Uplifters baby care online course. It has been very educational and helpful for myself and my helper. It is clear and complete with many illustrations to make it more interactive. The format is tailored to balance my busy working life and active learning. After following this course, our helper was very enthusiastic and willing to follow more Uplifters online courses about different topics.”

Marine (Hong Kong, Parent)

“As a domestic helper, we aim to earn our employers care and trust. I found myself very interested and eager to learn throughout the Uplifters Baby Care online course on my own. It is very clear and detailed with the short stories in every lesson, and I believe this is so helpful for overseas foreign workers (OFW) like me. I learned how to calm myself in every situation that I may encounter with my employer, how to promote a good employer-employee relationship by being open to discussing every detail about the child’s activities, especially if something wrong happens. Honesty is the secret for longterm employment, whatever the circumstances, we need to express our feelings in a proper way to avoid misunderstanding and have better communication.

I am highly recommending this online course to both OFWs and aspiring employers who are starting a family. It is very helpful for employers and OFW to learn together and have access to the course to give them a strong foundation to lessen the possibilities of breaking or terminating their contract.”

Ailenemae (Hong Kong, Domestic Worker)

“ The course is very comprehensive and pragmatic, the way it’s structured make you really remember the key things you have to know to take care of the baby. I would have loved to take this course when having my first baby three years ago. It was still a great refresher for me as I’m expecting my second one soon. I really appreciate as well how it is giving tips on how to approach your relationship with your helper, I must say I was completely clueless back then and those tips would have definitely been useful! ”

Sophie (Hong Kong, Parent)

“Thank you Uplifters for giving me the chance to do the baby care course online. I am so happy, and there are a lot of benefits. There are tips on how to take care of an infant, how to hold a baby… I learned a lot about the baby’s well-being, hygiene and the home environment too. A nanny spends a great deal of time with the kids from day to day, and the employer needs to be confident. Nanny and employer must work together: the nanny will find in the Baby Care course many tips to be a good nanny.”

Fripiyanti, (Singapore, Domestic Worker)

“At first I thought I knew all about baby care because I’m a mother also. But I was wrong, after I took this course I learned so many things about taking good care of babies. And in this course you also learn how to have a good relationship between with your employer. Thank you, it’s really worth it!

Fidelisa (Hong Kong, Domestic Worker)

Guide for employers

Free Guide for Expectant/New Parents

Hiring and Managing a Domestic Worker for Baby Care

This 21-page guide covers all important topics and provides practical tips as well as useful resources.  

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