Hong Kong Directory
Fair Agency
Address: 5/F Connaught Harbourfront House, 35 Connaught Road West, Sheung Wan, Hong Kong
Phone number: +852 3568 6858
Website: www.fairagency.org
Facebook: FairAgency
Helper Place
Address: Sunray Industrial Centre, Room Q, Unit 4, 2/F, 610 Cha Kwo Ling Rd, Yau Tong, Hong Kong
Website: www.helperplace.com
Phone number: +852 3468 8262
Facebook: helperplace
Maid for you
Address: 5th floor, United Centre, Office 77, 95 Queensway, Admiralty, Hong Kong
Website: maidforyou.com.hk
Phone number: +852 2885 9558
Facebook: MaidForYouDomesticHelp
Helper Choice
Helper Choice is an ethical platform connecting employers and domestic workers in Hong Kong and Singapore.
G/F, 511 Queen’s Rd W, Sai Ying Pun, Hong Kong
Phone number: +852 5803 1748
Facebook: helperchoice
The Hospital Authority manages public hospitals and institutions and specialist out-patient and general out-patient clinics. A map and listing of all hospitals in Hong Kong can be found here.
Breast Health
The Hong Kong Breast Cancer Foundation Breast Health Centre provides a free breast cancer screening programme to women over 40.
Website: https://www.hkbcf.org/en/
Phone number: +852 3143 7333
Dental Care
Government Dental Clinics: These clinics have general public sessions providing emergency dental service, which is limited to pain relief & extraction.
Other dental clinics in Hong Kong:
Dentists in Hong Kong – ADMedLink
Quality HealthCare Dental Care
Crowdsourced resource of dental clinics by Domestic Workers Corner (Facebook domestic workers’ community)
Pregnancy
Pathfinders assists pregnant migrant mothers in Hong Kong. The organisation’s services include child protection, mothers’ protection, counselling, shelter, food, access to health, access to education and access to legal support.
Website: https://www.pathfinders.org.hk/en/
Telephone: +852 5500 5486
Client Hotline: +852 5190 4886
Email: infor@pathfinders.org.hk
HELP for Domestic Workers
HELP for Domestic Workers provides free legal advice and assistance on employment, immigration and human rights issues to domestic workers in Hong Kong.
- Website: helpfordomesticworkers.org/en/home/
- Email: help@helpfordomesticworkers.org
- Facebook: HELPForDomesticWorkers
- Address: Ground Floor, St John’s Cathedral, 4-8 Garden Road Central, Hong Kong
- Phone number: +852 2523 4020 W
- WhatsApp: +852 5936 3780
- WhatsApp Bahasa Indonesia: +852 5493 4660
- All phone numbers are checked during office hours only.
Mission for Migrant Workers
Mission for Migrant Workers provides case guidance and assistance to migrant workers. They provide emergency shelter service through The Bethune House Migrant Women’s Refuge. Bethune House is a registered charitable institution under the companies ordinance in Hong Kong. It provides charitable assistance and social counseling to needy migrant workers and their families.
- Website: www.migrants.net
- Email: mission@migrants.net
- Facebook: MFMWHK
- Phone number: +852 2522 8264
Association of Indonesian Migrant Workers
The Association of Indonesian Migrant Workers in Hong Kong offers paralegal counselling, emotional counselling and a hotline service. It can refer workers in need to Bethune House.
- Facebook: ATKIHK
- Phone number: +852 2314 7316
- Email: atkihongkong@gmail.com
Justice without Borders
Justice without Borders supports victims of human trafficking and labour exploitation such as overcharging of agency fees, salary disagreements, bad working conditions, illegal deployment, and abuse in seeking compensation against their abusers, even after they return home.
- Website: forjusticewithoutborders.org
- Facebook: forjusticewithoutborders
- General enquiries: info@forjusticewithoutborders.org
- DWC Help & Learning Group
- Domestic Workers Corner Hong Kong
- Social Justice for Migrant Workers
- OFWS in Hong Kong
- Pangyao
- FADWU Hong Kong Federation of Asian Domestic Workers Unions
- Philippine Association of Hong Kong
- HK OFW Helper’s and Driver’s Group
- Helping OFWs in Hong Kong
- Hong Kong OFW
- Buhay OFW in Hong Kong
- OFW Hong Kong
- Ma Wan Helpers
- Help & Support for HK Domestic Workers (Agency, Employer, & Immigration)
- Migrante Hong Kong
- Hong Kong & Beyond
You want to keep good mental health
The organisation listed here do NOT provide one-to-one counseling. But they give information about managing your emotions, understanding mental health and assessing your own situation.
Mind HK
Mind HK provides mental health information and resources. They created resources for domestic workers on managing mental health and anxiety around Covid-19, available in English, Bahasa Indonesia and Tagalog. They also offer quarantine mental health tips in English, Bahasa Indonesia and Tagalog. They don’t provide one-to-one counselling sessions.
Website: Mind HK
You want to access FREE one-to-one counselling sessions
Organisations listed here provide FREE one-to-one counselling sessions. If you have been struggling mentally for a few weeks now (for example feeling very sad, depressed and/or anxious), it’s helpful to have professional counselling (one to one session with a psychologist). If you are an Uplifters student, please do not hesitate to contact your Team Leader as well.
HELP for Domestic Workers
HELP for Domestic workers offers free group support and one-on-one counselling. If you need one-to-one counselling sessions either in-person or online, please fill in this form to sign up for their MeHeal Programme.
Hong Kong Red Cross
The Hong Kong Red Cross’s ‘Shall we Talk’ program provides psychological support to people who suffer from emotional distress due to the Covid-19 pandemic.
Please fill in this form to make an appointment or send them a Whatsapp message at 5164 5040. Their staff will be in touch to confirm your booking once you submit the form with all necessary information.
Social Welfare Department
The Social Welfare Department of the Hong Kong Government provides hotline services that offer counselling, support and advice and arrange appropriate follow up services for those in need. Please call their SWD Hotline at 2343 2255. Social workers are on duty from 9:00 am to 5:00 pm on Mondays to Fridays and from 9:00 am to 12:00 noon on Saturdays.
Website : Social Welfare Department
RainLily
RainLily’s SafeChat service provides online support and counselling to those who experienced sexual violence. You can reach them in various ways. Call them at 23755322, Whats app them at 6730 1892, scan the QR code on their website to chat on Instagram, email them at safechat@rainlily.org.hk or fill in the form on their website.
ReSources: The Counselling Center
ReSources provides affordable counselling services (HK$60 for the first two sessions). Follow up sessions will be charged based on your household income on a non-profit basis. Call 2523 8979.
You feel you need urgent help
If you are having suicidal thoughts or feel like harming yourself, it’s better to call a dedicated hotline immediately. Do not wait until you can have counselling sessions. If you are an Uplifters student, our Management Team will also be there for you. Let your Team Leader know and we will call you back immediately.
Emergency Services
In ANY emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 999.
Caritas Family Crisis Support Centre 24-hour crisis hotline: 18288
Social Welfare Department 24-Hotline: 2343 2255
The Samaritans of Hong Kong
The Samaritans of Hong Kong provides 24-hour suicide hotline service. If you feel suicidal and need emotional support, please call their multilingual suicide prevention hotline at 2896 0000.
Website: samaritans.org.hk
The Samaritans Befrienders Hong Kong
The Samaritans Befrienders Hong Kong provides a hotline service run by a group of volunteers who provide emotional aid when you are in need. Call 2389 2222 for Cantonese and 2389 2223 for English. 24 hours for Cantonese, 6:30-10pm weekdays (excluding public holidays) for English.
Website: www.sbhk.org.hk/index.php
CEASE Crisis Center
The 24 hour hotline is manned by registered social workers. They provide immediate risk assessment and counselling services to victims of sexual violence, domestic violence or other family crises. You can call them at 18281.
The persons who answer these helplines listen in total confidence, confidentiality, and without judgment, whatever your situation.
If you belong to a religious organization, you can also reach out to them as they often provide counseling services. The large majority of Uplifters students are based in Hong Kong and Singapore. We don’t have yet specific mental health partners to recommend elsewhere in the world.
If you feel that you need urgent mental health help because you feel like committing suicide or have a panic attack, for example, call the emergency line in the country where you live:
- Hong Kong and Singapore: call 999
- Dubai: call 988
- Saudi Arabia: call 112
If you live in another country, you can find the list here.
These numbers will direct you to your country’s emergency services where a person will provide you with the assistance you need.
Please, let us know if you tried to reach out to one of these hotlines and it did not work so we can update our listing: hello@uplifters-edu.org.
Enrich HK
Enrich HK provides financial and empowerment education to migrant domestic workers.
Languages: Bahasa, English, Tagalog
Phone number: +852 56480990
Email: info@enrichhk.org/
Website: enrichhk.org
Facebook: enrichhk.org
H.O.P.E.
H.O.P.E. Support Service Centre for Ethnic Minorities supports and enhances the integration of ethnic minorities in Hong Kong society and to create an inclusive community that embraces cultural diversity and racial harmony. They offer Cantonese and English courses to non-Chinese Hong Kong residents.
Phone numbers: +852 2836 3598 ; +852 5188 8044 (Hotline)
Email: ethnic_centre@isshk.org
Website: www.isshk.org
Facebook: Isshopecentre
YMCA of Hong Kong
YMCA of Hong Kong has a variety of programmes for domestic workers, including computer training, baking, money management, and more.
Email: dh@ymcahk.org.hk
Website: www.ymcahk.org.hk
Facebook: YmcaKursus
EmpowerU
EmpowerU is an educational and empowerment platform that provides workshops and training in a variety of subjects like personal health and wellness, law, business and finance, public speaking, science and nature appreciation, arts and literature.
Email: info@empoweru.io
Website: www.empoweru.io
Facebook: EmpowerUHK
Christian Action
Christian Action offers vocational classes for domestic workers, with subjects including English & Chinese language, financial literacy, and computer use. They have training centres in multiple locations.
Languages: Bahasa, English, Sinhala, Tagalog
Phone number: +852 2739 6193
Website: www.christian-action.org.hk/en/
Email: domhelp@christian-action.org
Caritas Asian Migrant Project
Asian Migrant Workers Social Service Project is a non-government subsidised project serving migrant workers from the Southeast Asian countries. They provide social inclusion programmes and crisis intervention services for migrant workers.
Phone number: +852 5497 2899
Website: cd.caritas.org.hk/amp_eng.htm
Email: cdamp@caritassws.org.hk
Singapore Directory
We are Caring
Address: 304 Orchard road, Lucky Plaza #02-06, Singapore 238863
Tel: +65.3163.4636
Email: support@wearecaring.com
Website: wearecaring.com
Facebook: wearecaringsg
Anisya
Phone number: +65 9614 3082
Email: support@anisya.com
Website: www.anisya.com
Facebook: Anisyawebsite
Helper Choice
Helper Choice is an ethical platform connecting employers and domestic workers in Hong Kong and Singapore.
G/F, 511 Queen’s Rd W, Sai Ying Pun, Hong Kong
Phone number: +852 5803 1748
Facebook:Helperchoice
Healthserve
Healthserve provides health services and support for migrant workers including migrant domestic workers. They also offer subsidized health services to injured migrant workers not receiving health assistance from their employers. They offer general medical services as well as dermatology, orthopaedic, occupational and physical therapy, and dental services.
Migrant domestic workers can attend Healthserve medical clinics.
Call first at: +65 9487 1377
Email: infor@healthserve.org.sg
Website: www.healthserve.org.sg
Facebook: Healthservesg
Humanitarian Organization for Migration Economics (HOME)
Humanitarian Organization for Migration Economics (HOME) provides employment advice, legal aid, financial assistance, and medical service. They operate a number of specialized help desks for both domestic and non-domestic workers seeking assistance. Domestic workers who have been a victim of abuse, exploitation and human rights violation can contact this charity group for help.
- Website: https://www.home.org.sg/
- Helpline for domestic workers: 1800 797 7977 (Toll-free)
- General enquiries: +65 9625 4193
- Facebook: Migrantworkerssg/
Community Justice Centre
The Community Justice Centre provides legal support to workers or persons who are struggling to put up their cases in court but cannot afford a lawyer.
- Website: https://cjc.org.sg/
- Phone number: +65 6557 4100
- Email: help@cjc.org.sg
Centre for Domestic Employees
The Centre for Domestic Employees provides advisory services on employment issues and free legal clinics through its partners. They offer programmes and activities to promote social acceptance and integration.
- Website: www.cde.org.sg/wps/portal/cde/home/
- 24-hour toll-free helpline: 1800 2255 233
- Facebook: cde.singapore
- Singapore OFW Community
- Foreign DWs in Singapore (working conditions forum)
- SG Helper Community Corner
- SG FDWs & Employers Support Group
- Samahang Filipino sa Singapore
- Filipinos in Singapore
- OFW Singapore
- Zumba Buddies in SG
- Race to Share
- Filipinos in Singapore group
- Singapore OFWs
- Outstanding filipinos worldwide (OFW) Singapore chapter
- Ofw Singapore Chapter (Tambayan Onlines)
- Ofw Bound to Singapore and Malaysia
- Hope SG Filipino
- Pinoy in Singapore
You want to access FREE (or affordable) one-to-one counselling sessions
Organisations listed here provide FREE one-to-one counselling sessions. If you have been struggling mentally for a few weeks now (for example feeling very sad, depressed and/or anxious), it’s helpful to have professional counselling (one to one session with a psychologist). If you are an Uplifters student, please do not hesitate to contact your Team Leader as well.
Foreign Domestic Worker Association for Social Support and Training (FAST)
FAST provides social support for domestic workers with counseling and befriending services. Please call their 24-hour Helpline at 1800 339 4357.
If you are feeling depressed or have concerns over aspects of your employment, and welfare, please book a time on their website to seek counseling and advice from their counseling teams. The Sunday sessions run between 11:00 am and 5:00 pm.
Association of Women for Action and Research (AWARE)
AWARE’s Women’s Helpline provides women with assistance about various concerns, offering empathy, support, information and encouragement. They provide affordable, fee-based one-to-one counselling sessions. Please make an appointment via their hotline below.
Please call them at 1800 777 5555 from Monday to Friday, 10 am – 6 pm.
If you or someone you know has faced sexual assault or harassment, you may also reach out to them through their Sexual Assault Care Centre (SACC) Helpline at 6779 0282 (Monday to Friday, 10 am – 6 pm except public holidays).
Website: www.aware.org.sg
Silver ribbon (Singapore)
Silver Ribbon offers free counselling sessions in person, over the phone or via zoom. Please make an appointment by filling in the online form on their website.
You feel you need urgent help
If you are having suicidal thoughts or feel like harming yourself, it’s better to call a dedicated hotline immediately. Do not wait until you can have counselling sessions. If you are an Uplifters student, our Management Team will also be there for you. Let your Team Leader know and we will call you back immediately.
Emergency Services:
In ANY emergency situation, you can contact the Police Emergency by calling 999 and The Singapore Civil Defence Force (SCDF) Ambulance and Fire Service by calling 995.
Samaritans of Singapore
The Samaritans of Singapore provides emotional support and befriending to those who are despairing, discouraged or distressed. Please call their 24-hour hotline at 1-767 or 1800 221 4444. For those who prefer to write in via email, please send an email to pat@sos.org.sg. A 24/7 online chat function is also available on their website.
Website: www.sos.org.sg
National CARE Hotline
The hotline was set up by the government of Singapore to provide psychological first aid and emotional support to those who need it during the Covid-19 crisis. Please call their hotline at 1800 202 6868, from 8 am-12 am daily.
Institute of Mental Health
The Institute of Mental Health operates a 24 / 7 hotline. Please call them at +65 6389 2222.
Humanitarian Organization for Migration Economics (HOME)
HOME operates a number of specialised helpdesks for all migrant workers seeking assistance. Trained caseworkers and volunteers can offer advice on your rights or options on different matters. You can contact their hotline at +65 9787 3122 via WhatsApp, Viber or SMS.
Website: https://www.home.org.sg
The persons who answer these helplines listen in total confidence, confidentiality, and without judgment, whatever your situation.
If you belong to a religious organization, you can also reach out to them as they often provide counseling services. The large majority of Uplifters students are based in Hong Kong and Singapore. We don’t have yet specific mental health partners to recommend elsewhere in the world.
If you feel that you need urgent mental health help because you feel like committing suicide or have a panic attack, for example, call the emergency line in the country where you live:
- Hong Kong and Singapore: call 999
- Dubai: call 988
- Saudi Arabia: call 112
If you live in another country, you can find the list here.
These numbers will direct you to your country’s emergency services where a person will provide you with the assistance you need.
Please, let us know if you tried to reach out to one of these hotlines and it did not work so we can update our listing: hello@uplifters-edu.org.
Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant People
ACMI provides skill development courses such as English and Mandarin language, baking and cooking to domestic workers. Their ministry includes case management, skills development, community outreach and formation.
Phone number: +65 6801 7400
Email: ACMI@catholic.org.sg
Website: www.acmi.org.sg
Facebook: ACMI.Singapore
Bayanihan Singapore
Bayanihan Singapore provides skill training programmes such as aromatherapy, baking, cosmetology, computer fundamentals, taekwondo, guitar, voice and dancing.
Phone number: +65 6474 3700
Email: bayanihancentre@singnet.com.sg
Website: www.bayanihancentre.org.sg
Facebook: bayanihansocietysg
Aidha
Aidha provides courses on money management, how to start a business and basic grammar, listening and conversation skills. Courses start almost every month and are led by trained volunteer mentors.
Phone number: +65 9789 4041
Email: info@aidha.org
Website: www.aidha.org
Facebook: aidha.org
Foreign Domestic Worker Association for Social Support and Training
FAST provides vocational training to domestic workers. Their future employability training courses include specialist certificates in caregiving, health and pain management through reflexology, financial management and entrepreneurial programmes.
Phone number: +65 6509 1535
Email: contact@fast.org.sg
Website: www.fast.org.sg
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