Organisations and services providing mental health education, support and counselling

HONG KONG

You want to keep good mental health

The organisation listed here do NOT provide one-to-one counseling. But they give information about managing your emotions, understanding mental health and assessing your own situation.

Mind HK

Mind HK provides mental health information and resources. They created resources for domestic workers on managing mental health and anxiety around Covid-19, available in English, Bahasa Indonesia and Tagalog. They don’t provide one-to-one counselling sessions.

You want to access FREE one-to-one counselling sessions

Organisations listed here provide FREE one-to-one counselling sessions. If you have been struggling mentally for a few weeks now (for example feeling very sad, depressed and/or anxious), it’s helpful to have professional counselling (one to one session with a psychologist). If you are an Uplifters student, please do not hesitate to contact your Team Leader as well.

HELP for Domestic Workers

HELP for Domestic workers offers free group support and one-on-one counselling. If you need one-to-one counselling sessions either in-person or online, please fill in this form to sign up for their MeHeal Programme.

Hong Kong Red Cross

The Hong Kong Red Cross’s ‘Shall we Talk’ program provides psychological support to people who suffer from emotional distress due to the Covid-19 pandemic. It provides a maximum of four sessions conducted face-to-face or over the phone.

Please fill in this form to make an appointment or send them a message at 5164 5040. Their staff will be in touch to confirm your booking once you submit the form with all necessary information.

Social Welfare Department

The Social Welfare Department of the Hong Kong Government provides hotline services that offer counselling, support and advice and arrange appropriate follow up services for those in need. Please call their SWD Hotline at 2343 2255. Social workers are on duty from 9:00 am to 5:00 pm on Mondays to Fridays and from 9:00 am to 12:00 noon on Saturdays.

RainLily

RainLily’s SafeChat service provides online support and counselling to those who experienced sexual violence. Please call them at 23755322 or fill in this form to register.

You feel you need urgent help

If you are having suicidal thoughts or feel like harming yourself, it’s better to call a dedicated hotline immediately. Do not wait until you can have counselling sessions. If you are an Uplifters student, our Management Team will also be there for you. Let your Team Leader know and we will call you back immediately.

The Samaritans of Hong Kong

The Samaritans of Hong Kong provides 24-hour suicide hotline service. If you feel suicidal and need emotional support, please call their multilingual suicide prevention hotline at 2896 0000.

SINGAPORE

You want to access FREE (or affordable) one-to-one counselling sessions

Organisations listed here provide FREE one-to-one counselling sessions. If you have been struggling mentally for a few weeks now (for example feeling very sad, depressed and/or anxious), it’s helpful to have professional counselling (one to one session with a psychologist). If you are an Uplifters student, please do not hesitate to contact your Team Leader as well.

Foreign Domestic Worker Association for Social Support and Training (FAST)

FAST provides social support for domestic workers with counseling and befriending services. Please call their 24-hour Helpline at 1800 339 4357.

If you are feeling depressed or have concerns over aspects of your employment, and welfare, please book a time on their website to seek counseling and advice from their counseling teams. The Sunday sessions run between 11:00 am and 5:00 pm.

Association of Women for Action and Research (AWARE)

AWARE’s Women’s Helpline provides women with assistance about various concerns, offering empathy, support, information and encouragement. They provide affordable fee based one-to-one counselling sessions. Please make an appointment via their hotline at 1800 777 5555 from Monday to Friday, 10 am – 6 pm.

If you or someone you know has faced sexual assault or harassment, you may also reach out to them through their Sexual Assault Care Centre (SACC) Helpline at 6779 0282 (Monday to Friday, 10 am – 6 pm except public holidays).

You feel you need urgent help

If you are having suicidal thoughts or feel like harming yourself, it’s better to call a dedicated hotline immediately. Do not wait until you can have counselling sessions. If you are an Uplifters student, our Management Team will also be there for you. Let your Team Leader know and we will call you back immediately.

Samaritans of Singapore

The Samaritans of Singapore provides emotional support and befriending to those who are despairing, discouraged or distressed. Please call their 24-hour hotline at 1-767. For those who prefer to write in via email, please send an email to pat@sos.org.sg.

National CARE Hotline

The hotline was set up by the government of Singapore to provide psychological first aid and emotional support to those who need it during the Covid-19 crisis. Please call their hotline at 1800 202 6868, from 8 am-12 am daily.


The persons who answer these helplines listen in total confidence, confidentiality, and without judgment, whatever your situation.
If you belong to a religious organization, you can also reach out to them as they often provide counseling services.
The large majority of Uplifters students are based in Hong Kong and Singapore. We don’t have yet specific mental health partners to recommend elsewhere in the world.

If you feel that you need urgent mental health help because you feel like committing suicide or have a panic attack, for example, call the emergency line in the country where you live:
– Hong Kong and Singapore: call 999
– Dubai: call 988
– Saudi Arabia: call 112

If you live in another country, you can find the list here.
These numbers will direct you to your country’s emergency services where a person will provide you with the assistance you need.

Please, let us know if you tried to reach out to one of these hotlines and it did not work so we can update our listing: +852 9731 9713 or hello@uplifters-edu.org.