Organisations and services providing mental health support and counselling

Hong Kong

Mental health support

Mind HK 

Mind Hong Kong is a mental health charity. They want to make sure no one has to face a mental health problem alone. Their COVID-19 Mental Health Relief Scheme offers short-term, free, one-to-one and remote mental health counseling: https://www.mind.org.hk/covid19reliefscheme

Caritas Family Crisis Support Centre

Caritas Family Crisis Support Centre aims to provide crisis support to individuals and families who are in need, by providing 24-hour hotline services, temporary interventions and residential services, and counselling services.

24-hour crisis hotline: 18288 (English, Cantonese and Mandarin)

Caritas Asian Migrant Workers Social Service Project

Caritas Asian Migrant Workers Social Service Project serves migrant domestic workers from Southeast Asian countries. Their services include crisis intervention and social inclusion programmes.

Tel: 2147-5988
SMS & WhatsApp for domestic workers: 5497-2899

Hong Kong Red Cross Psychological Support Service 

Their “Shall we Talk” program has been established since July 2019 to provide psychological support to people living in Hong Kong who suffer from emotional distress under crisis like the recent social unrest or the COVID-19 pandemic.

Click here to make an appointment.
SMS & WhatsApp 5164-5040

Mental health counselling

HELP for Domestic Workers

HELP for Domestic workers offers free group support and one-on-one counselling.

Enroll for free here:

Social Welfare Department Hotline Services

The Social Welfare Department Hotline Services offers hotline counseling, support and inquiry services with social workers.

24-Hour Hotline: 2343 2255

Hospital Authority Mental Health Direct

Tel: 2466 7350 (24 Hours)

The Samaritans of Hong Kong 

The Samaritans of Hong Kong is a non-profit, non-religious organisation giving confidential emotional support to people who are suicidal or are in general distress. The service is provided to anyone regardless of age, creed, ethnicity, gender or sexual orientation.

24-hours Multi-Lingual Suicide Prevention Hotline: 2896 0000 (English, Cantonese, Mandarin, Hindi, Malay, Panjabi, Tagalog, Urdu)

RainLily 

RainLily supports and walks alongside women who have been sexually assaulted. They provide counseling to women whose mental health conditions are affected by sexual violence.

Tel: 2375 5322
Online text-based support via WhatsApp: 6730 1892
Instagram DM, https://www.instagram.com/acsvaw/
Email: SafeChat@rainlily.org
Online form on website: http://rainlily.org.hk/eng/safechat

Singapore

Mental health support

AWARE 

The Association of Women for Action and Research (AWARE) is the leading women’s rights and gender equality group in Singapore.

Women’s helpline: 1800 777 5555 (Monday to Friday, 10 AM to  6 PM)

H.O.M.E 

The HOME (Humanitarian Organization for Migration Economics) is dedicated to supporting and empowering migrant workers who suffer abuse and exploitation.

Helpline for domestic workers: 1800 797 7977 (Toll-free)
WhatsApp / Viber / SMS: +65 9787 3122

Mental health counselling

Samaritans of Singapore 

The Samaritans of Singapore provides crisis support and specialist counseling.

24-hour Hotline: 1800 221 4444
Email Befriending: pat@sos.org.sg
SOS Care Text Facebook messenger service: https://www.messenger.com/t/SamaritansOfSingapore (Monday to Friday, 6 PM to 6 AM)

FAST

The Foreign Domestic Worker Association for Social Support and Training (FAST) provides social support for domestic workers with counseling and befriending services.

24-hour Helpline: 1800 339 4357

National CARE Hotline (set up to provide psychological first aid and emotional support to those who need it during the Covid-19 crisis)


The persons who answer these helplines listen in total confidence, confidentiality, and without judgment, whatever your situation.
If you belong to a religious organization, you can also reach out to them as they often provide counseling services.
The large majority of Uplifters students are based in Hong Kong and Singapore. We don’t have yet specific mental health partners to recommend elsewhere in the world.

If you feel that you need urgent mental health help because you feel like committing suicide or have a panic attack, for example, call the emergency line in the country where you live:
– Hong Kong and Singapore: call 999
– Dubai: call 988
– Saudi Arabia: call 112

If you live in another country, you can find the list here.
These numbers will direct you to your country’s emergency services where a person will provide you with the assistance you need.

Please, let us know if you tried to reach out to one of these hotlines and it did not work so we can update our listing: +852 9731 9713 or hello@uplifters-edu.org