The ILO (International Labor Organisation) and the University of Geneva investigated the recruitment behaviour of employers of domestic workers, whose choices of an employment agency can have important repercussions on the situation of domestic workers.
The study shows that employers are mainly concerned about receiving good quality service and tend to underappreciate or downplay the role their choice of an employment agency can have for domestic workers. Employers’ choices tend to be driven by inattention or convenience, such as following a friend’s recommendation, rather than by ethical considerations.
Besides, it appears that Hong Kong residents consulted more information on the recruitment of domestic workers when the information was framed to help avoid agencies that cheat, protect employers and their helpers, and be in line with the social norm of their peers.
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