Privacy Policy

Uplifters Limited and Uplifters Singapore Limited (collectively “Uplifters”) treat the protection of privacy in relation to personal data very seriously. All personal data collected by Uplifters shall be treated with respect and we are committed to complying with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and the Personal Data Protection Act 2012 of Singapore (as applicable) (“PDPA”). We may from time to time update this policy (“Privacy Policy”) and all information will be governed by our most recent Privacy Policy as available on our website.

By using or accessing the Website, signing up for any products and services offered by us, or by interacting with us in any manner (including as a client, service provider, donor, volunteer or employee), you acknowledge that you accept the practices and policies in this Privacy Policy and agree and consent to Uplifters, as well as our respective representatives and/or agents collecting, using, disclosing and sharing amongst themselves your personal data, and disclosing such personal data to Uplifters’ authorised service providers and relevant third parties in the manner and for any of the purposes set forth in this Privacy Policy. 

This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your personal data, and your consents herein are cumulative and additional to any rights which we may have at law to collect, use or disclose your personal data. Further, this policy does not affect any rights which we may have at law in connection with the collection, use or disclosure of your personal data.

Remember that your use of the Website and services provided by Uplifters is at all times subject to the Terms, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms.

Collection of Personal Data

From time to time, it is necessary for data subjects to supply Uplifters with personal data in connection with: 

  • the use of the Website; 
  • registration, enrolment in a course and establishment of a user account, or the use or continuation of provision of educational services, products and facilities;
  • our relationship with you as your current, future or former employer or volunteer organisation; or 
  • your provision of services to us (or your position as a representative of a company which provides services to us). 

Failure to supply such personal data may result in Uplifters being unable to: 

  • register or enrol you in our courses, or establish a user account for you;
  • commence or continue the provision of educational services, products and facilities to you; or 
  • employ you or permit you to continue volunteering with us.

You may voluntarily choose to share additional personal data on the Uplifters’ website/online learning platform including through chatbots and on Uplifters’ social media on third-party platforms, for example:

  • In your Uplifters’ account profile;
  • When participating in a course, forum or other interactive experience on the Uplifters’ website and Uplifters’ chatbots or pages on social media platforms such as Facebook;
  • In the course of applying for a job or volunteering role with us.

Types of Personal Data Collected

Uplifters directly collects personal data relating to members of the public who use Uplifters’ services or the Website or donate to Uplifters when you:

  • Sign up for an Uplifters course (on your own behalf or on behalf of another individual) and create an Uplifters user profile;
  • Enrol and participate in Uplifters’ online courses;
  • Purchase a product or service on your own behalf or on behalf of another individual;
  • Send email messages, chatbot or Facebook chat messages to Uplifters (including messages to learner support);
  • Participate in public forums and other interactive experiences on the Uplifters website/online learning platform and social media platforms or in person;
  • Donate to Uplifters;
  • Make an enquiry, complaint or data access or correction request.

“Personal Data” is defined in the Hong Kong Personal Data (Privacy) Ordinance as data relating directly or indirectly to a living individual from which it is practicable for the identity of the individual to be directly or indirectly ascertained and in a form in which access to or processing of the data is practicable; and is defined in the PDPA as any data, whether true or not, about an individual who can be identified (a) from that data or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. Examples of personal data you may provide to us include (depending on the nature of your interaction with us) full name, personal details, such as identification or passport number, nationality, age, date of birth, gender, marital status and number of children, contact details including telephone numbers, email and residential address, payment details such as credit card information or bank account details, employment details (including income) and history, other personal information such as financial habits and situation, plans for the future and well-being level.

We will always try to collect your personal data directly from you. However, there may be instances where we will need to collect your information from other persons or entities, including, for example, if your employer registers you for an Uplifters course. Where we obtain your information from a third party, such as your employer, we may ask them to provide you with a copy of this Privacy Policy to ensure you know we are processing your information and the reasons why.

If you provide us with any personal data relating to a third party (e.g. information on your spouse, children, parents, and/or employees), you represent and warrant to us that the collection, use and/or disclosure of that personal data to us, as well as the further processing of that personal data by us for the purposes set out herein, is lawful, and you have obtained the consent of the third party to provide us with their personal data for the respective purposes.

We may collect personal data relating to our employees, officers, volunteers including personal particulars, Hong Kong or Singapore identification card number, passport number, education and qualifications, employment history, salary and allowances, bank account details, job applications, terms and conditions of service, rank and post, training records, appraisal reports, promotion board assessments, conduct and discipline, awards, benefits, medical records, leave, retirement and pension, professional qualifications, Mandatory Provident Fund and provident fund account details.

We may collect personal data relating to or in connection with your provision of services to us or your position as a representative of a provider of services to us including full name and contact details.

Uplifters also indirectly collects usage information about your visit to the Uplifters website and use of the e-learning platform as described in the ‘Cookies and Tracking Technologies’ section below.

Terms and Conditions