Create a positive work relationship with your domestic worker

I’ve employed domestic workers for more than ten years and encountered many different scenarios while working for four years in an ethical hiring agency for domestic workers.

I want to save you time and share with you the best management practices I have learned over the years and how to create a positive work relationship with your domestic worker. I will also give you information to better understand their backgrounds.

Adopt these 8 best management practices and create a positive work relationship with your domestic worker

1. Give clear guidelines and time to adjust

At the beginning of an employment contract, provide a schedule of tasks (daily, weekly or monthly schedules) and a clear understanding of your “house rules”. Discuss in depth the way you do tasks, how you want her to take care of your children, your flat, your pet(s), how to plan meals, your grocery  shopping habits, etc. Communication is key.

Give straightforward instructions that are easy to understand. Remember that she is not a native English speaker you may not be either. She might be shy to ask for clarification if she does not understand. Give her time (at least a few weeks) to adjust to the way your family works and to deal with homesickness if she is a newcomer.

In the long term, avoid micromanaging her. Once everything is on track, let your domestic worker try to do things on her own. Sit down regularly with her to discuss what is going well and what needs to be adjusted. At the beginning you can do it weekly or on a monthly basis, then as often as needed and at least once a year for an annual performance review.

E.g. “Hey Julia, here is your weekly schedule. I don’t mind when things are done, I let you manage your time – as long as everything is done that’s great. I am here if you have any question or if you find it difficult to finish everything. We will discuss if you feel that it is too much for you, your input and suggestion are important to us, feel free to share them with us.”

2. Care about her

“Strictly professional” does not necessarily work with domestic workers.

By Marion Déchy – Before joining Uplifters, Marion worked for an ethical domestic worker agency in Hong Kong for 4 years. She is very familiar with issues faced by both migrant domestic workers and their employers.

One Reply to “Create a positive work relationship with your domestic worker”

  1. having a good relationship of employer and employee are very good for both.but we can have that? on my 25 years here i suggestly this following.
    1.open communication
    2.know both what you dont like and like.
    3.before hand give task written
    a.doing it daily
    b.weekly or monthly
    3.give enough food to eat
    4care to each other
    5.give her off according to the law
    6.he kind dont treat them that they not human
    7.trust on them.gaining trust is difficult but if you have that both.the house the.family and everyone are happy.thanks

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