You want to keep good mental health

The organisation listed here do NOT provide one-to-one counseling. But they give information about managing your emotions, understanding mental health and assessing your own situation.

Mind HK

Mind HK provides mental health information and resources. They created resources for domestic workers on managing mental health and anxiety around Covid-19, available in English, Bahasa Indonesia and Tagalog. They also offer quarantine mental health tips in English, Bahasa Indonesia and Tagalog. They don’t provide one-to-one counselling sessions.

Website: Mind HK

You want to access FREE one-to-one counselling sessions

Organisations listed here provide FREE one-to-one counselling sessions. If you have been struggling mentally for a few weeks now (for example feeling very sad, depressed and/or anxious), it’s helpful to have professional  counselling (one to one session with a psychologist). If you are an Uplifters student, please do not hesitate to contact your Team Leader as well.

HELP for Domestic Workers

HELP for Domestic workers offers free group support and one-on-one counselling. If you need one-to-one counselling sessions either in-person or online, please fill in this form to sign up for their MeHeal Programme.

Hong Kong Red Cross

The Hong Kong Red Cross’s ‘Shall we Talk’ program provides psychological support to people who suffer from emotional distress due to the Covid-19 pandemic. 

Please fill in this form to make an appointment or send them a Whatsapp message at  5164 5040.  Their staff will be in touch to confirm your booking once you submit the form with all necessary information.

Social Welfare Department

The Social Welfare Department of the Hong Kong Government provides hotline services that offer counselling, support and advice and arrange appropriate follow up services for those in need. Please call their SWD Hotline at 2343 2255. Social workers are on duty from 9:00 am to 5:00 pm on Mondays to Fridays and from 9:00 am to 12:00 noon on Saturdays. 

Website : Social Welfare Department


RainLily’s SafeChat service provides online support and counselling to those who experienced sexual violence.  You can reach them in various ways. Call them at 23755322, Whats app them at 6730 1892, scan the QR code on their website to chat on Instagram, email them at or fill in the form on their website.

ReSources: The Counselling Center

ReSources provides affordable counselling services (HK$60 for the first two sessions). Follow up sessions will be charged based on your household income on a non-profit basis. Call 2523 8979.


You feel you need urgent help

If you are having suicidal thoughts or feel like harming yourself, it’s better to call a dedicated hotline immediately. Do not wait until you can have counselling sessions.  If you are an Uplifters student, our Management Team will also be there for you. Let your Team Leader know and we will call you back immediately.

Emergency Services

In ANY emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 999. 

Caritas Family Crisis Support Centre 24-hour crisis hotline: 18288

Social Welfare Department 24-Hotline: 2343 2255

The Samaritans of Hong Kong

The Samaritans of Hong Kong provides 24-hour suicide hotline service. If you feel suicidal and need emotional support, please call their multilingual suicide prevention hotline at 2896 0000.


The Samaritans Befrienders Hong Kong 

The Samaritans Befrienders Hong Kong provides a hotline service run by a group of volunteers who provide emotional aid when you are in need. Call 2389 2222 for Cantonese and 2389 2223 for English. 24 hours for Cantonese, 6:30-10pm weekdays (excluding public holidays) for English. 


CEASE Crisis Center

The 24 hour hotline is manned by registered social workers. They provide immediate risk assessment and counselling services to victims of sexual violence, domestic violence or other family crises. You can call them at 18281.


The persons who answer these helplines listen in total confidence, confidentiality, and without judgment, whatever your situation.

If you belong to a religious organization, you can also reach out to them as they often provide counseling services. The large majority of Uplifters students are based in Hong Kong and Singapore. We don’t have yet specific mental health partners to recommend elsewhere in the world.

If you feel that you need urgent mental health help because you feel like committing suicide or have a panic attack, for example, call the emergency line in the country where you live:

  • Hong Kong and Singapore: call 999
  • Dubai: call 988
  • Saudi Arabia: call 112

If you live in another country, you can find the list here.

These numbers will direct you to your country’s emergency services where a person will provide you with the assistance you need.

Please, let us know if you tried to reach out to one of these hotlines and it did not work so we can update our listing: